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Airport staff update whiteboard as IT troubles continue

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An IT failure at Gatwick Airport that has caused digital displays to stop working has led staff to write flight information on whiteboards.

Footage filmed today (August 20) at the Sussex airport shows irate passengers huddled around the whiteboard in the South Terminal as staff update information.

The filmer, Ayla Herbert, travelling to Newquay, told Newsflare: "Each flight was written down, flight number, time of departure, time of when boarding would be announced and eventually the gate number.

"This crowd over the hours grew larger and larger. Being in the entrance way of the departures it got incredibly busy, people were agitated, yelling for them to tell them their flight info and to get more boards for the south terminal.

"This was never done. The guys did well, keeping everyone updated but it was hard to see if you weren’t close to the board.

"They used megaphones to tell every one of updated info.

"Again, only two boards for the entire south terminal of one of the busiest airports in London."

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