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5* Hotel Poses Possible Risk Of Injury To Disabled Guest In Alleged 'Wheelchair Accessible' Room

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In August 2018, I stayed at the 5-star Casa Monica hotel in St. Augustine, FL. I was assigned to a supposedly wheelchair accessible room with an ADA-compliant bathroom. What I discovered was so bad that I couldn't bathe at all, and trying to use the toilet caused me to risk potentially serious injury.

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