although there has been an official appeal from the mayor of Padang, West Sumatra, Indonesia to stay away from the crowd and maintain social distance. However, this was not heeded by residents, it was seen by the large number of residents who came to the population and civil registry services to take care of family cards and recording identity cards. to the population and civil registry office muji susilawati said, every day nearly five hundred people came to his place to take care of population affairs. he had appealed to residents to provide a distance of one meter as a form of maintaining social distance according to the instructions of the Indonesian government. in addition he also provided masks, gloves and hand sanitizers as a form of anticipation of the corona virus