A shocking incident unfolded at the Milky Way milk tea shop located in Hai Ba Trung, Hanoi, Vietnam, as captured in a video shared by @toanphungdeyy on 11th May 2023. The footage shows a brazen thief snatching a phone from the shop's counter while the staff was preoccupied with preparing foodstuffs to serve customers. Taking advantage of the understaffed situation, the thief patiently waited on a bench until the staff member turned their attention away, allowing for the opportune moment to strike. Despite their efforts, the shop owner and staff were unable to apprehend the culprit.

According to the owner, that particular day witnessed a severe shortage of staff, leaving him with no choice but to leave only one person at the counter. Unfortunately, this created the perfect scenario for the thief to carry out their nefarious act. However, there was a silver lining to the incident, as the stolen phone was eventually returned to its rightful owner.