A woman found a screw embedded in an ice lolly that she purchased from a local wholesale store in eastern China.

The video was filmed in the city of Suzhou in Jiangsu Province on July 16.

According to the woman named Chen, she bit into the ice lolly and only to feel her teeth hit something hard. She then saw a screw inside the ice lolly.

Chen then contacted the ice cream manufacturer's customer service department. However, to her dismay, the company reportedly shrugged off responsibility, claiming such an occurrence was impossible and advised her to handle the matter herself.

On July 18, Chen reported that the situation has taken a turn for the better with the intervention of the Zhangjiagang Consumer Rights Protection Committee.

The ice cream manufacturer has issued an apology to Chen, and the matter has been resolved amicably.

The video was provided by local media with permission.

7月16日，江苏苏州张家港，陈女士称在红宝石东北大板流心磨巧雪糕里面吃出螺丝，陈女士介绍，雪糕是从批发小店买的，下午吃的时候牙被硌了一下。看到里面是一个螺丝，有钥匙大小。当时很惊讶，感觉食品安全问题要重视一下。后来联系厂家客服，对方推卸责任，说不可能出现这种情况，让自己处理，态度很生硬。
7月18日，陈女士再次回应称，经过张家港市消费者权益保护委员会的介入，厂家已向陈女士道歉，事情已经妥善解决。