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Natwest issues statement after customers report cash missing from their accounts

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Natwest customers took to social media site X on September 21 to complain that money that was deposited in their accounts was missing.

A spokesperson for the bank said on Friday: "Cash payments to a small number of accounts have been delayed. The issue is now resolved and customer accounts are being updated. No customer will be left out of pocket as a result.”

Footage shows a NatWest branch in Central London on September 22.

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