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Interviews with Commander Kyle Gordon and the head of intelligence for the Met Lindsey Chiswick in London, UK

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This footage was filmed and produced 19 October 2023.

Interviews with Commander Kyle Gordon and the head of intelligence for the Met Lindsey Chiswick.

Britain's biggest police force is using "game-changing" facial recognition technology to catch prolific shoplifters.

The Metropolitan Police asked 12 retailers to provide images of 30 of the worst offenders who steal from their shops in a pilot of the new software.

They were compared against the force's custody shots, and of 302 images submitted, 149 came up as positive matches.

Those matches are now being investigated further with a view to building criminal cases.

The software uses biometric measures of a person's face and works even if part of their face is covered.

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