On the evening of February 25th, at the Wuhan subway station, a female passenger lost her balance and fell backward on the escalator. A male passenger behind her struggled to hold her up, but despite his efforts, both were on the verge of falling on the moving staircase. Subway staff member Zhu Qiongjing spotted the situation and dashed forward.

Despite falling twice along the way, she finally knelt down, crawled to the emergency stop button, and pressed it. The entire process took just 5 seconds, averting a potentially greater danger. Due to the timely intervention, the fallen passenger was uninjured and left the scene on her own.

According to Zhu Qiongjing, she was guiding passengers on the opposite platform at the time and wasn't near the escalator. However, she keenly noticed the danger and rushed over immediately, even though she fell twice due to the swift and forceful movement. Her actions were instinctive, driven by the urge to stop the escalator as quickly as possible. After confirming the passenger's safety, she felt her legs weaken and the pain from the falls, forcing her to sit down briefly to recover.

The video was provided with permission from local media.

2月25日晚上9时56分，湖北武汉地铁4号线终点站，“武汉火车站”地铁站的手扶电梯上，一名女乘客失去重心向后倒去，后方男乘客用尽全身力气也无法托住，眼看两人都要摔倒在电动扶梯上，地铁工作人员祝琼晶见状后飞奔冲上前，途中两次不慎摔倒，直至跪地爬过去按下紧急停梯按钮，整个过程用时仅仅5秒钟，避免了更大危险的发生。因为采取措施及时，摔倒的乘客没有受伤，事后自行离开。
据祝琼晶介绍，事发时她在对面站台引导乘客，并不在扶梯旁边，但她敏锐地发现了危险，就立刻飞奔赶来，哪怕因为冲得太猛太快，不慎两次摔倒，双腿重重地跪在地上。当时一心想着要让电梯赶快停下来，根本没有想太多，也顾不上摔倒什么的，一系列动作都是出于本能，按下停梯按钮，确认乘客无碍后，才感觉双腿发软，摔得挺疼的，只能暂时坐在地上缓一缓。
在电梯下方全程目睹这一过程的乘客陈女士说，地铁小姐姐看起来很柔弱，但她当时反应太快了，爆发出的能量是很大的，现场太感人了。