A woman fell into a missing panel on a supermarket’s escalator in eastern China.

Terrifying CCTV footage filmed in Shanghai on April 4, shows a woman stepping onto an upward-moving escalator, only to fall through the missing panel.

As the escalator continued its relentless motion, two bystanders quickly intervened, pressing the emergency stop button to halt the disaster in its tracks.

The firefighters arrived at the scene by 16:46, only to find the woman's situation dire, with her lower body tragically ensnared by the escalator. The complexity of the escalator's inner workings, featuring drive shafts, guide systems, brakes, and chains, made a direct rescue impossible.

Guided by the escalator maintenance personnel, the firefighters embarked on a delicate operation. They began by dismantling the escalator's moving panels with a screwdriver, followed by the use of an electric expander and hydraulic support rods to carefully free the trapped woman. After more than 30 minutes of tense efforts, the woman was finally rescued and rushed to the hospital.

According to the woman's husband, Mr. Lu, the accident was precipitated by a missing panel on the escalator which his wife unwittingly stepped on, causing her to plunge into the machinery.

Currently in the ICU, she faces a gruesome aftermath with flesh torn from her body, necessitating debridement and skin graft surgeries, with the risk of infection and potential amputation looming large.

The supermarket has been shuttered, and local authorities are conducting a thorough investigation to identify any safety hazards related to the escalator. A staff member acknowledged the malfunctioning escalator, admitting to its defects while deferring to experts for a comprehensive analysis.

The video was provided by local media with permission.

4月4日16点34分许，上海奉贤区肖塘路一超市内，一名三十岁左右女性在乘坐自动扶梯上楼时被卡扶梯内，南桥消防救援站人员紧急赶赴现场处置。
消防队员于16时46分到场，被困女性腰部以下已被扶梯“卷入”。因自动扶梯突然故障，内部结构复杂，有驱动轴、导轨系统、 制动器和链条等，消防队员无法直接将其救出。
在扶梯维保人员的指导下，消防队员先使用螺丝刀将扶梯活动面板拆除，再用电动扩张器和液压撑杆对被卡部位进行扩张。经过30多分钟的紧张救援，该名女性被成功救出并送医。
出事女子的丈夫卢先生接受媒体采访时称，超市扶梯有一块板缺失，妻子踩空被卷入，目前在重症监护室，皮肉都分离了，后期需要做清创和植皮手术，有感染和截肢的风险。
商场事发时的监控视频显示，卢先生的妻子走上一处超市内上行的斜坡自动扶梯，扶梯有一块是缺失的，卢先生妻子恰好踩了上去，突然掉入电梯中被困，电梯在继续运转，两名路人见状赶紧按下紧急制动按钮。
据该超市所属的奉浦街道办事处介绍，超市已停业，相关部门正在调查此次事件，排查涉事电梯的安全隐患。对于涉事电梯存在部分缺失的情况，一名工作人员表示，电梯确实存在故障，不过具体情况有待专业人士调查。