What started as a routine salon appointment quickly turned into an intense confrontation when one dissatisfied customer refused to cooperate with consultation questions, escalating her frustration toward both the stylist and management.

She made her feelings loud and clear, belittling the stylist before demanding that someone else fix her highlights. As tensions rose, she threatened to leave bad reviews, proclaiming, "Just wait and see how I am going to destroy this business!"

Despite the chaos, the manager remained calm and professional, handling the situation gracefully as the customer continued her heated rant, even bringing her husband into the mix.

Client was dissatisfied with her service, and refused to answer consultation questions. She first belittled the stylist, and it escalated to management when she decided she didn’t want to continue with the service.