A woman had an expensive parcel stolen after a delivery driver placed it in an unsecured area outside her home.

Harriet Phillips, 32, watched helplessly through her Ring camera as a Yodel delivery man placed her parcel inside her front yard.

The parcel contained a £200 limited edition Adidas jacket that Harriet had ordered from Ebay.

Harriet happened to be on holiday when she received a text saying the jacket was due to be delivered the next day.

Later, she received confirmation that it had been delivered safely to her "lobby", but Harriet doesn't have a lobby."

Upon checking her Ring camera, she discovered that the parcel had simply been left on the ground outside - fully visible from the street

Just an hour and a half later, she watched a woman walk up and snatch the package.

Harriet, a creative director in marketing based in Bermondsey, London, said: "It was really shocking at first."

"I was upset to lose such an expensive item, as well as how it was all handled. "

"I wasn't expecting it to be delivered until the day before and then there was no option to change the delivery date."

"I just assumed that they would drop it at a collection point or send it back for re-delivery."

"It felt so careless and I couldn't why the delivery person would think that was ok."

Harriet had ordered a jacket from the Year of the Snake collection Adidas which came out earlier this year and is only available in stores in China.

The jacket itself cost £150 ($199) from a private seller but with shipping and insurance, the total came to just under £200 ($265).

Harriet contacted Yodel but was told that the item had been safely delivered.

Harriet said: "To be honest, I'm just as frustrated by the way Yodel handled it as I am by the actual loss of the jacket."

"When I called them, the person just kept saying that they had the notification to show it had been delivered to the lobby securely."

"When I tried to tell them I had video to prove otherwise, they just said they have satellite tracking on the package so they know it was safely delivered."

"It was almost like I was talking to a robot."

Harriet contacted the seller and they in turn contacted Yodel, but they just got the same response.

The case has now been closed by eBay and Harriet feels at a loss about what she can do next.

She said: "It's just really annoying that they can do this."

"I'm not even angry at the person who stole it."

"My friend, who has lived in the area for a while, knows this person as a local homeless person and I don't blame them for taking the opportunity."

"For me, the blame lies solely on Yodel."

A Yodel spokesperson commented: "The safe delivery of our parcels is our top priority, and we're sorry that Ms. Phillips' experience fell short of our usual standards on this occasion. "

"We are supporting Ms Philips to seek a refund."