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01:16
Alaska Airlines Faces Passenger Chaos After Nationwide IT Outage
Script:
This video by Ari Hoffman shows long lines and confusion at Seattle-Tacoma International Airport as Alaska Airlines passengers scramble for assistance following a major IT outage on October 24, 2025. The malfunction triggered a nationwide ground stop, grounding flights for hours and causing widespread cancellations.
More than 400 departures were canceled, affecting nearly 49,000 passengers across the U.S. The failure marks Alaska Airlines’ second major IT disruption in four months, prompting the company to announce a full review and upgrade of its data systems to prevent future breakdowns.
Video credit – Ari Hoffman
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