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Woman And Service Dog Struggle To Get Uber’s After They’re Refused Service

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This woman captured the regular struggle she faces when trying to get an Uber, all because she has a service dog.

Maryland resident Avani Brunner, 23, demonstrated the issues she goes through on a day by day basis when getting an Uber with her three-year-old service dog, a phantom standard poodle called Kaze.

She showed that three out of four taxi's she attempted to book cancelled on her as they refused to take her and Kaze together.

Avani said: "I have a tasked trained service dog that accompanies me everywhere, even to work.

Sometimes I need to use Uber to get to work and I’ll have problems with finding a driver as they don’t want to take service animals and I’ll wait for 45 minutes or more just to get a driver.

"I decided to document it and show just how hard it can be for service animal handlers."

A spokesperson for Uber said “The rider’s experience deeply saddens us and we share in her frustration. We have investigated each report and taken the appropriate action.”

ENDS

Music: Monkeys Spinning Monkeys by Kevin MacLeod
Free download: https://filmmusic.io/song/4071-monkeys-spinning-monkeys
License (CC BY 4.0): https://filmmusic.io/standard-license
Artist website: https://incompetech.com

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