At the Rare album listening event held at St Pancras Renaissance Hotel in London on December 12, 2019, a fan of Selena Gomez made a heartfelt confession to the pop star. In a video that has since gone viral, the fan can be seen telling Selena that he is gay, and it is the first time he has ever said it out loud. Selena responds with a warm embrace and kisses the fan's hand in a show of support. The moment was captured on camera and shared widely on social media, with many praising Selena for her kindness and acceptance. The fan later expressed his gratitude to Selena for making him feel seen and accepted, and for being a role model to LGBTQ+ youth.

Fan coming out as gay for the first time to Selena Gomez in London at the Rare album listening event, which was held at the St Pancras Renaissance Hotel on 12th of December 2019. Selena kisses the fans hands at the end of the video.