My girlfriend and I were exactly on time for the boarding call for Spirit airlines. Just as we walked up to the door the employees closed it as they looked at us. We turned around to see three elderly women sitting there in wheel chairs. We asked them where they were going, and found out that they were in the same flight as we were. They said themat the staff promised to come back to wheel them on, but never did. The staff did not do anything to help them, so my girlfriend and I helped them find a place at the terminal and bought one of them a coke. There was also another woman who was supposed to be on the flight whose foot was covered in blood. The employees only cared when we requested that they call first aid. This shows the incompetence and true indifference that Spirit employees have for their passengers. After the emplyees did not let us in the doors, we watched the plane sit in the terminal for 15 minutes.