within 1 hour of CityATL-Watershed finishing an all-day project to replace the fire hydrant at
1860 Monroe Dr NE, they left around 330pm.
Thy had dug down about 10’ and we assume replaced the connection of the pipe supplying the
hydrant where it connected to the deeply buried main water trunk line. At 4:12PM EST (about
1 hour later) and with no additional stress or physical forces having happened to the hydrant
from above ground. Water burst from around the pipe/base of hydrant.
It quickly increased to a geyser of water pouring up and into street, sidewalk, and adjacent
grass/lawns.
Within minutes the local water table became overwhelmed with the sudden tsunami of
unrelenting water. Approximately 2000 gal per min gushes out of a normal fire hydrant. This
broken pipe was much larger, as it was the feeder trunk main.
Video directly recorded
the entire day of CityWater working, completing, and leaving the worksite.
Direct indisputable video of the initial wave of water…. Recording thru the entire event.
Security cameras located in my basement clearly show the previously water proofing
treatment crack and succumb to the massive hydrostatic pressure of the external water table
now artificially elevated to levels unobtainable in the normal course of natural events. The
existing water proofing had not allowed water to encroach in the basement thru hurricane
remnants, dual “storms of the century” that came thru in close proximity, or any other natural
event: My basement remained dry. Until the ATL-CITY-GEYSER on 3.4.21.
Those same security cameras show how amazingly fast the 2.5’ of water had filled my
basement when. They finally came back and shut off the main.
I went and spoke to the “foreman”. Mr. Brown and insisted he come and view the devastation
himself; and he did so as well as taking pictures of his own. He assured me they would come
and drain my basement before they left for the night and also he would pass the info and pic to
the person handling damage and the “city would take care of it”. I never saw nor hear from
him after that.
- No city work helped me in any way
- No one ever called the next day or ever.

Despite mailing the claim and abundance of proof 3 times. City ATL claims to have never received them. Despite the tracking from USPS and continue to refuse to fix the over $60,000 in damages they caused.