Storyline: A Chinese documentary spotlighting Beijing’s response to public complaints premiered Monday in Hollywood, Los Angeles, offering a vivid look at how the capital tackles mega-city governance, inviting global audiences to better understand China’s urban solutions. "Hotline Beijing" tells seven stories of everyday requests, from finding parking to installing elevators in aging buildings. Each case was swiftly addressed by the municipal government through its bustling service hotline, offering an intimate look at how residents and officials interact in the heart of the city. "There are so many workers that support it, and they use a huge database with PhDs running the data and AI to separate out the requests to different departments, and then they follow up to see if the complaint has actually been resolved," said Kim Holland, the premiere's host. The documentary is part of a broader effort to share China’s approach to urban governance through personal stories, allowing global audiences to feel the warmth and wisdom woven into everyday life in Beijing. "For Americans I think it would be very great to see everyday life in China, in Beijing, and what a wonderful opportunity to see real people coping with real problems in another city halfway around the world," said Harrison Engle, an American director and producer. Shotlist: Los Angeles, USA - Sept 22, 2025: 1. Poster of premiere screening of "Hotline Beijing" 2. Various of attendees at "Hotline Beijing" Los Angeles premiere 3. SOUNDBITE (English) Kim Holland, premiere host: "There are so many workers that support it, and they use a huge database with PhDs running the data and AI to separate out the requests to different departments, and then they follow up to see if the complaint has actually been resolved." 4. Various of Xu Jieqin, director of "Hotline Beijing," answering questions from media 5. Various of Li Zhiqiang, deputy Chinese consul general in Los Angeles, speaking at premiere, audience 6. SOUNDBITE (English) Harrison Engle, American director and producer (starting with shot 5): "For Americans I think it would be very great to see everyday life in China, in Beijing, and what a wonderful opportunity to see real people coping with real problems in another city halfway around the world." 7. Audience taking photo with premiere poster. [Restrictions : No access Chinese mainland]