This is the shocking moment a driver shouted at shopping mall staff for a discount on parking fees.

Footage shows the irate man yelling at the apologetic front desk clerk after they were unable to apply a 100 TWD (2.48 GBP) reduction.

The customer can be heard shouting: 'Look in my eyes. You, answer me.' and 'Answer me! Can't you call security? Is there security?' while repeatedly pointing his finger at the employee, who kept bowing in apology.

Other guests watched as the fracas unfolded at the Honhui Plaza in New Taipei City, Taiwan, on May 17.

The filmer said that the shopping mall eventually refunded the payment. The guest left the premises shortly after the outburst.

Local media reported that the man had attempted to claim the parking discount before leaving, but the system had failed to record his vehicle. The hotel later refunded him the full amount he had paid.

The business explained that the male customer and his family were preparing to leave when his sister went to the service desk to help deduct 100 Taiwanese dollars from the parking fee, but mistakenly reported a car as a motorcycle, resulting in the system finding no information.

A spokesman said: 'The service staff mistakenly thought that the license plate was not recognised, so they re-established it in the motorcycle system. However, due to the differences between the two systems, the vehicle could not be successfully deducted.

The man and his family allegedly went up and down the stairs several times before walking over to service desk to argue, which led to an argument.

The department store added: 'At the time, the customer had a dispute over a misunderstanding regarding parking discounts. Our colleagues actively handled the matter immediately and refunded the customer afterwards. We also cared about the response of our colleagues.'

'The male customer had left when the manager rushed to the scene and there was no further conflict. The company will strengthen the counter staff's response SOP and crisis management mechanism, while providing employees with necessary psychological comfort and support.'