A woman with a stoma bag has said she was "assaulted and abused" for using a disabled toilet at an Adele concert."

Jessica Storey, 28, was left in tears after the incident in Munich, Germany earlier this summer.

After singing along to Adele's hits for two hours, Jessica made her way to the disabled toilet to empty her stoma bag that she has for her Crohn's disease.

Crohn's disease is a lifelong condition where parts of the digestive system become inflamed.

A stoma is a small opening in the abdomen that is used to remove bodily waste into a small pouch attached to the body - known as a stoma or ostomy bag.

Jessica says she tends to only use a disabled toilet when she needs to empty it.

But just a few minutes after locking the door, Jessica was interruputed by knocking and banging on the door.

After exiting the toilet, she was greeted by an angry woman who Jessica claims dug her nails into her arms and "dragged" her out of the toilet."

She was also confronted by a man in a wheelchair who expressed his anger at what he thought was Jessica's apparent lack of a disability.

After revealing she had a stoma bag, Jessica said the man's face "dropped" and he was "very apologetic" - even revealing he used to have a stoma himself."

Jessica - who says the incident tainted an otherwise enjoyable day - is keen to raise awareness of hidden and invisible disabilities.

Jessica, who works for a private healthcare company, from Brampton, said: "As soon as it happened I burst into tears to my mum - you just don't expect it. "

"I wanted to do something about it - no one should be made to feel the way I did. "

"Just because it's not visual, it doesn't mean I'm not disabled. "

"Hidden or invisible disabilities do exist."

"Using disabled toilets I will get funny looks and you do feel judged. "

"You kind of do want to walk around with a sign above your head saying 'I am disabled.' "

Jessica said she had used the disabled toilet prior to the concert on 31st August and had no issues.

She added: "I will always use a disabled toilet if I'm emptying or changing the bag as you need the extra space - changing in a cubicle is near on impossible."

"I'd used the disabled toilet prior to the concert. "

"Saw Adele, she was incredible and as we were leaving I went to the same disabled toilet to empty the bag."

"I always think up a spiel of what I'm going to say to someone if I get asked as it's not a visual disability."

"I came out and it went crazy - there was a man in a wheelchair who was a double amputee who shouted at me."

"Then another woman dug her nail into my arm and dragged me out the toilet shouting at me."

"I responded to the amputee and said I had a stoma and his face just dropped and he said he used to have one - that annoyed me as he knows how horrible it can be."

"He couldn't apologise enough."

"It really tainted the day for me."

Jessica has only had her stoma bag for just over a year after initially being diagnosed with Crohn's in 2020.

She will need to undergo another operation to remove more of her intestine to limit her Crohn's.

She said: "I tried and tested lots of medication but nothing seemed to work."

"In September 2023, they decided I needed a large portion of my bowel removed and that left me with the stoma."

"It's been a rollercoaster of a year. "

"Having to agree to such a living changing op it comes with a lot of struggles - you think about body image and your age. "

"It's been hard but it gives you your life back."

"The clothes I used to wear before having a bag I can't really wear as much anymore as they're too tight."

"It's just a complete lifestyle change."

Jessica's message to others is simply - "don't judge."

She added: "I don't judge others. "

"No matter what you look like it doesn't mean you don't have things going on behind the scenes."