Police are investigating after a female e-scooter rider was caught on CCTV crashing into a gran on the pavement - leaving her badly injured.

Video footage captures the woman, believed to be in her 30s, smashing into 67-year-old Shirley Smith and knocking her to the ground.



The pensioner was left with severe bruising all over her body and says she is still seeking medical treatment for back pain since being flattened on April 9.

Northamptonshire Police said they were investigating the collision but nobody has yet been arrested.



Mrs Smith had been walking off her driveway towards a friend's car when she was ploughed into by the woman riding a Voi rental e-scooter.

CCTV shows the gran-of-two being sent sprawling to the floor along Windmill Avenue in Kettering, Northants., before getting up and remonstrating with the rider.

According to Mrs Smith, the woman then blamed her for the accident and demanded to know why she 'didn't look where she was going' before speeding away.

Mrs Smith and her husband Mike are now calling for harsher punishments for e-scooter riders breaking the law.

She said: ""I was lucky the car was there otherwise I could have rolled onto the road."

"I sort of saw a flash and then it was too late. I was walking to the car, but I didn’t turn right or left when I got to the pavement."

"She turned around and asked why I wasn’t looking where I was going."

"She never asked me once if I was ok, never offered to help me up. Didn’t ask if I was fine. She just blamed me. She was very aggressive. "

"I did say what are you doing on the path, she said she couldn’t go on the road. "

"I came back in the house to get the old man. I was very shocked. Angry actually. She didn’t acknowledge it. She didn’t help me."

Mrs Smith has been left with severe bruising along her legs and arms and says her back still hurts after the accident.

She added: "I couldn’t turn my neck for a couple of days. My back is hurting now. The biggest bruise is on my arm, but there’s one down to my foot. "

"I’m still angry now. I’ve suffered pain and I can live with that but I’m so angry that people ride these scooters on the pavement and think they have the right to do it. "

"It’s wrong. Her attitude really did stink. She accused me of not looking but she was the one riding illegally on the pavement."

Her husband, chip shop owner Mike, 76, demanded for new laws to be put in place to protect pedestrians.

He said: "The scooters themselves are okay, it’s the people who are driving them. It’s the speed they can do."

"If the police put three points on your licence. They wouldn’t run the risk of it. There’s no deterrent. "

"She’s paranoid about using the paths now. "

"The police have been informed and we’re waiting to hear back from them. We see adults with kids on them. Or kids just using them. "

"The parents should have points put in their licence too. "

"They should be properly regulated. I don’t have a problem with the scooters or bikes if they’re used properly. They’re great, for zipping around." "

The woman responsible has since been banned by e-scooter provider Voi, who have been operating in Kettering since 2020.

A Voi spokesperson said: "We’re very sorry that a woman was injured following this incident."

"We have banned the rider from using Voi for irresponsible riding and we are actively working with the police, providing them with the rider’s details."

"Riding an e-scooter on the pavement is not allowed and we are very clear on this in our safety messaging to all users. "

"We also provide regular safe riding skills training sessions so that riders are aware of how to ride safely."

"We will take action against anyone found breaking our safe riding rules – including banning them from our service."

"We encourage members of the public to report instances of anti-social or dangerous riding through report.voi.com or email support@voi.com including details of time, location and if possible the scooter’s four-digit registration number, so that we can take action against those responsible."

A Northamptonshire Police spokesman said: "We are working with Voi to investigate the incident."