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Appears in Newsflare picks
00:53
Stranded passengers protest IndiGo hours-long delay at Delhi airport
Furious passengers protested when Indian low-cost carrier IndiGo cancelled hundreds of flights.
Travellers were left stranded at airports across India when the airline grounded more than 200 journeys, citing technology glitches, winter adjustments, and airspace congestion, among other reasons.
Footage shows frustrated holidaymakers confronting staff members and demanding explanations at Delhi airport on December 3.
The cancellations also affected airports in Hyderabad, Mumbai, Bengaluru, Chennai, and other cities, causing widespread disruption with long queues, missed connections, and hours-long delays.
The airline said on December 3: 'To contain the disruption and restore stability, we have initiated calibrated adjustments to our schedules. These measures will remain in place for the next 48 hours and will allow us to normalise our operations and progressively recover our punctuality across the network.
'Our teams are working around the clock to ease customer discomfort and ensure operations stabilise as quickly as possible.
'Furthermore, the affected customers are being offered alternate travel arrangements to reach their destinations or refunds, as applicable.'
IndiGo is an Indian low-cost airline and the largest carrier in the country by passenger numbers. It operates domestic and international flights with an extensive network across India and Asia.
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