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02:43
China: Chinese service robot maker bolts together global success
[Voiceover] "Dear customers, your order is ready, please remove your dishes from the tray!" The invitation does not come from a human waiter, but from a robot. Pudu's cat-shaped food-delivery robot has entered more than 60 countries and regions and gained a strong overseas following. [Soundbite] Guo Cong, Chief Technology Officer, Pudu Robotics: "For example, this batch of robots is ready to be transported from our finished-goods warehouse to customers in Japan and Europe. They're now being shipped to a port in Shanghai." [Voiceover] In the first quarter of this year, the company's export orders have surged by 300% year on year. [Soundbite] Guo Cong, Chief Technology Officer, Pudu Robotics: "Our overseas markets account for 80 to 90 percent of our revenue, with Europe, Japan and South Korea being the largest. We drive product iterations with technology to meet diverse industry needs, creating a virtuous cycle of technology, products and sales. Additionally, we're customer-centric, identifying unique demands in target markets, which in turn spurs us to explore new technology. This approach helps us go global quickly and enhances our competitiveness." [Voiceover] The evolution of robots is accelerating. Recently, Pudu released a service robot that is equipped with robotic arms and a dexterous hand that is capable of performing complex actions: like pressing elevator buttons and serving dishes. [Soundbite] Guo Cong, Chief Technology Officer, Pudu Robotics: "It took four years for our first robot to go from design to mass production. Now, it takes around six months. This progress is due to better technology, improved manufacturing quality and faster production processes. The localization rate of the upstream supply chain has exceeded 95 percent, and we now hold over 1,600 patents." [Voiceover] To date, Pudu robots have exceeded 100,000 units in global shipments and lead the commercial service robot market with a 23% share. According to a white paper by Deloitte and Pudu Robotics, the global service robot market is set to hit $195 billion by 2035. The report noted that in the commercial service robot sector, Chinese enterprises are leading the way: spearheading the global commercialization and mass production of service robots. [Restrictions: No access Chinese mainland]
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