a woman's long hair became entangled in the station's shared massage chair, leaving her unable to move in southern China.

Terrifying video filmed at Chongqing West Railway Station on August 3 shows a woman getting trapped and crying, as her hair was caught in the mechanism of the massage chair, calling for help in panic.

Several passersby and station staff rushed to her aid, first cutting off the power to the chair and eventually using scissors to free her by cutting the trapped hair. The woman was released from the entrapment with the assistance of the crowd and station workers.

On August 4, officials from Chongqing West Station responded, stating that after the woman was rescued, she was taken to the hospital for treatment. A small portion of her hair, about the width of a thumb, had been torn off, but she suffered no other injuries.

The issue was properly resolved later that day, and the massage chair company reached an understanding with the woman.

It was revealed that the massage chair had two protective covers, and the first layer's zipper being open wouldn't affect usage. However, the second layer's zipper was opened either previously or by the passenger's improper use, leading to the accident.

The video was provided by local media with permission.

8月3日，重庆火车西站一名女乘客长发被卷进车站的共享按摩椅，整个人动弹不得，在众人帮助下才得以脱困。据视频显示，女子头发被卷进按摩椅中，带着哭腔惊慌呼救，周围不少人赶来帮助女子，救助人员首先进行了断电处理，最后在车站工作人员找来剪刀，剪掉被卷的头发，女子才得以脱困。
8月4日，重庆西站管委会工作人员回应称，该乘客头被救出后，前往医院检查治疗，“一小撮头发事发时被扯下来了，大概拇指那么宽吧”，未造成其他伤害。在事发当天下午，此事已经妥善解决，按摩椅公司已向该女子取得谅解。
据了解，该按摩椅原本有两层保护套，第一层保护套的拉链打开，并不会影响使用，“但是第二层拉链不知道是之前就被打开，还是旅客使用时操作不当，导致了意外的发生。”
共享按摩椅已推广多年，如今在不少公共场所都能见到。但共享按摩椅在为消费者提供便利的同时，也存在一些安全隐患。诸如按摩椅被破损、失修、卫生消杀不够等问题，恐怕都不同程度存在。而且，在公共场所大规模推广按摩椅，必然会挤占设置普通座椅的空间，此前就曾有旅客反映在部分车站，想找个普通椅子坐很难，最后只能坐在共享按摩椅上，但随即就有工作人员上前要求其消费才能落座。